Ordering Information

Thank you for your interest in ordering products from BiosPacific. Our products can be ordered by phone, FAX, mail, or e-mail.

Terms: Net 30 days upon approval of credit references.

Pricing: Pricing will be quoted upon request.

Shipping: All shipments are FOB Emeryville CA. Please provide a collect account number for shipping or alternatively, shipping charges can be included in the invoice.

Handling: Beginning January 1st 2022 a $30 handling charge will be applied to each new order.

Returns: No returns will be accepted without prior authorization. No returns will be accepted after 30 days. Shipping costs and a 20% restocking fee will be charged on ALL returns. No returns of custom products will accepted if product meets agreed upon specifications.

Dry Ice Fee: A standard dry ice fee of $35 will be applied to all orders that must be shipped frozen.  For larger shipments containing more than 35lbs of dry ice, these will incur a charge of $55